THANK YOU

Thank you for your shopping. We have received your order.

ORDER SUMMARY

Order Total

DELIVERY DETAILS

Name

Phone

Address:

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Estimated Delivery

4 - 10 days

PRODUCT DETAILS

Product name

Warranty

1 year

Shipping From

Philippines

The order has been successfully confirmed. Please do not cancel the order. The order will be packaged and shipped to you as soon as possible, shipping partner J&T will contact you when delivering the goods at your address.
Note: Do not re-order on the website to avoid duplicate orders.

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Shipping fee

PHP 30

FREE

Payment Method

COD

Cash on delivery

SHIPPING COURIER

J&T

Your order will be sent through partner J&T with VIP service. Ensuring the fastest delivery time nationwide for you.

DHT Hair Growth Shampoo

Address: Kamias Rd, Diliman, Quezon City, 1100 Metro Manila, Philippines

CUSTOMER SERVICE

Returns & Shipping Policy

Artboard 26

Return Policy

Hotline: +63 948 617 9189

Privacy Policy

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Paymenr Policy

Twinkle Store

DELIVERY POLICY
We apply a delivery fee schedule for each area as specified in the shipping price list specified by the Shipping Partner
Delivery time
The exact delivery time is announced by Giaohangtietkiem staff, or customers can schedule a time for the staff to deliver on time.
Delivery process
- The buyer receives a call confirming the delivery time from the delivery unit authorized by the seller;
- The buyer checks the product and invoice, then signs the receipt and pays the delivery staff;
- The buyer has the right to refuse to receive the goods in the following cases: the shape, color, size or product code is not the same as the product the buyer ordered on the website; the value of the goods is different from the order value placed by the buyer on the website;
- In case the buyer refuses to receive the goods for reasons other than the product, the buyer must still pay the shipping fee according to each specific case;
– In case of any questions or complaints after receiving the product, the buyer should contact the Company's customer service department.

PAYMENT POLICY

1/ Payment at the store: You buy directly at the store.

2/ Payment upon receipt of goods: After the order is confirmed by both parties, we will deliver the goods and collect payment directly at the location where you receive the goods.

3/ Payment by bank transfer: Fill in the transfer information___________

INFORMATION SECURITY POLICY

1. Purpose and scope of information collection:
Our company does not sell, share or exchange personal information of customers collected on the website to any other third party.
The personal information collected will only be used within the company.
When you contact to register for the service, the personal information collected by the Company will include:
+ Full name
+ Address
+ Phone number
+ Email
In addition to personal information, there is information about the service
+ Product name
+ Quantity
+ Product delivery time
2. Scope of information use:
The personal information collected will only be used by the Company internally and for one or all of the following purposes:
- Customer support
- Providing information related to the service
- Processing orders and providing services and information through our website at your request
- We may send information about new products, services, information about upcoming events or recruitment information if you register to receive email notifications.
In addition, we will use the information you provide to support customer account management; confirm and perform financial transactions related to your online payments.
3. Information storage time:
For personal information, the Company will only delete this data if the customer requests it, the customer requests to send an email to …….

RETURN POLICY

- Customers can exchange products within 03 days from the date of receiving the product, customers are responsible for any shipping costs incurred when exchanging the product.
- Customers can exchange products of equal or higher value. Customers will be responsible for any costs incurred when exchanging the product.
- If the received product is defective (broken, damaged, unusable), customers can exchange the product for free.

The number of times the product is exchanged is 01 time.

Criteria and costs for product exchange
- The product when exchanged is intact as when first purchased, with full packaging, no dents.

The time for product exchange is 07 days from the date of receipt.

We completely waive the return costs if the product has a manufacturer defect.

Return process
- Step 1: Customers call the hotline to notify about the return.

- Step 2: Staff confirms valid return information and proceeds to return
- Step 3: Please carefully pack the returned product and send it to the address provided by the staff.
- Step 4: We receive the returned product and proceed to exchange the product for you free of charge if the product is defective or refund you as requested.