RETURN POLICY

- Customers can exchange products within 03 days from the date of receiving the product, customers are responsible for any shipping costs incurred when exchanging the product.
- Customers can exchange products of equal or higher value. Customers will be responsible for any costs incurred when exchanging the product.
- If the received product is defective (broken, damaged, unusable), customers can exchange the product for free.

The number of times the product is exchanged is 01 time.

Criteria and costs for product exchange
- The product when exchanged is intact as when first purchased, with full packaging, no dents.

The time for product exchange is 07 days from the date of receipt.

We completely waive the return costs if the product has a manufacturer defect.

Return process
- Step 1: Customers call the hotline to notify about the return.

- Step 2: Staff confirms valid return information and proceeds to return
- Step 3: Please carefully pack the returned product and send it to the address provided by the staff.
- Step 4: We receive the returned product and proceed to exchange the product for you free of charge if the product is defective or refund you as requested.

Welcome to our online general merchandise store! We are a team of dedicated individuals who are passionate about providing you with the best shopping experience possible. Our store offers a wide range of high-quality products that are carefully selected to meet the needs and wants of our customers.
At our store, we believe that shopping should be easy, convenient, and fun. That's why we have created an online platform that is user-friendly and easy to navigate. You can shop with confidence knowing that we offer secure payment options, fast shipping, and hassle-free returns.
Our commitment to quality is reflected in the products we offer. We work with reputable suppliers and manufacturers to ensure that our products meet our high standards for quality and durability. Whether you are looking for home goods, electronics, fashion items, or beauty products, you can trust that we have the best selection available.
Customer satisfaction is our top priority, and we strive to provide exceptional customer service at all times. Our team is always ready to assist you with any questions or concerns you may have. We value your feedback and suggestions, as they help us improve our services and products.
Thank you for choosing our online general merchandise store. We hope you enjoy shopping with us and look forward to serving you again soon.

1. The information we collect
We will collect information about you when you place an order on our website. When you fill your personal information to make a purchase, you will be required to enter the following information: your full name, a phone number and a valid address. You can still access and browse our website without giving your information.

2. What do we do with your information?
We pledges that we only use the information we collect for specific purposes: Call to confirm information for the delivery; improve the customer care service and research the market.

3. Cookies
Cookies are a small piece of data sent and stored on your computer by the web browser while browsing a website. Cookies allow the website or the provider's system to identify your browser and store certain information. We use cookies to understand and store your activities in order that we can meet your needs in the future access.

4. Do we give your information to other people?
We pledge not to sell, trade or use any other forms of commerce to customers' personal information. We collect your information for the only purpose of providing after-sale service to customers of Car seat cover store.
We may be required to disclose personal information of customers in special circumstances related to law or when they violate our Terms of Service.